Skip to main content

What services do you offer?

We offer dog walking, doggy day care and dog boarding. We also offer half-day doggy day care (morning/afternoon/evening).

How do I enrol my dog and what is the process?

Please contact us by either using the contact form or by email at [email protected] and let us know which service/s you are interested in for your dog.
Don’t forget to add your postcode so we can see if you fall inside our catchment area for collecting/dropping off dogs.
Once we have established with you the days/times, we will ask you to fill out an enrolment form to gather some information on your dog before arranging a charged trial service for them. This will be to establish how they will fit in and then we can take it from there.

Can you take my dog for walks/daycare on a regular or ad hoc basis?

We can cater for regular and ad hoc requests.
We will always try to be as flexible as we can for you, even if it is a last minute request.
In order to guarantee a booking though, it is advised that you aim to provide at least a weeks notice.

What area do you cover?

Dog Walkers London is based in the London Borough of Camden.
For dog walking, we will check your postcode when you enquire to see if you are within the catchment area for dog walks which are usually done in Regents Park, Primrose Hill and occasionally Hampstead Heath.

For Doggie Day Care and Dog Boarding, please get in touch.

How much do you charge?

Weekday group walks: £20 for 1 hr
Please enquire about solo/weekend walks (subject to availability)
Doggy Day Care: £45 per day
Half Day Doggy Day Care: (morning/afternoon/evening) £35
Dog Boarding: £45 per day per day/night (including sleepover).
Please note, a 50% deposit will be required upfront
Please contact us for discounted rates for longer stays

Rates for 2 dogs per household
Weekday group walks: £35 for 1hr
Doggy Day Care: £75 per day
Half Day Doggy Day Care: £55
Dog Boarding (including sleepover): £75 per day/night
Please note, a 50% deposit will be required upfront
Please contact us for discounted rates for longer stays

How many dogs are walked at any one time?

When first getting to know a dog, we charge for a trial walk to assess the dog and see how they will fit in with the dynamic of the other dogs and pack. We walk in very small packs of no more than 4 dogs per walker.

How do you arrange picking up and dropping off the dogs?

We will collect and drop off your dog from your place at the arranged time either by car or on foot.

Are you insured?

Yes, we have full public liability insurance provided by Pet Business Insurance.

What is your cancellation policy?

Full details of our cancellation policy are laid out in our terms and conditions.

Please contact us by email or telephone by giving at least 24 hours notice for the Dog Walking and Doggy Day Care service for no charges to apply.

Please contact us by email or telephone by giving at least 1 week’s notice for the Dog Boarding service for no charges to apply.

If you are going away or decide to pause or stop our services, we require at least 1 week’s notice.

How do I pay for my walks?

In order to secure the booking, we require full payment upfront at the time of booking for the Dog Walking and Doggy Daycare Services and 50% upfront at the time of booking for the Dog Boarding Service. The remaining 50% for the Dog Boarding Service will be required on the last day of service.

What do you do in case of an emergency?

When we enrol your dog, we take your dog’s vet details in case of an emergency. In the unlikely event of an emergency, we will immediately call and notify you. If veterinary assistance is required, we will take your dog to your nominated vet or to the nearest possible one depending on the circumstances.

Will you walk my dog off lead?

We will ask you to sign an off lead form giving permission for your dog to be walked off lead. We will then assess the dog to make sure that we are confident that your dog is within our control.

Do I need to be home when you collect or drop off my dog?

No. Most clients are comfortable sharing a set of keys with Dog Walkers London to enable us to collect and drop off your dog even if you are not home.

When are you available to walk my dog?

We walk Monday to Fridays.
Weekend bookings are subject to availability.

Do you offer your services on the weekends and bank holidays?

Weekend and Bank Holiday walks are subject to availability, please contact us for more details.

My dog can be aggressive with other dogs or people and he has to wear a muzzle, can you still walk him?

No, we typically offer group walks and they are not suitable for an aggressive dog to be on.

Do I need to pay an upfront deposit for dog boarding?

We require at the time of booking a 50% deposit for dog boarding before the request can be considered booked. We require a week’s notice for cancellation of dog boarding for no charges to apply.

We just got a puppy, what services do you provide for a puppy?

Please contact us if your puppy is at least 6 months old.

What happens in bad weather?

We get wet! We are happy to clean and dry your dog off as much as possible. We do ask that you leave a towel out and an accessible working hose to do this.
In extreme weather conditions, we may have to cut short/cancel a walk for the safety of the dogs and ourselves.

Can you administer my pet’s medication?

Dog Walkers London is happy to administer medication for your pet(s), in accordance with your written instructions.

Do I need to provide anything for my dog on walks or doggy day care/boarding?

It is a legal requirement for your dog to wear a contact tag when in public. You will also need to provide a suitable and humane lead/harness.

If your dog is attending doggy day care or boarding, you will need to provide food to last the duration of your dog’s stay.

What are your terms and conditions?

Our terms and conditions can be found here.